Ocean State Procures (OSP) FAQs OSP is the State of Rhode Island's eProcurement system of use for Centralized State Agency and RIDOT solicitations. Does the Department of Transportation use the Ocean State ProcuresTM (OSP) system? Yes, the Department of Transportation (DOT) takes advantage of the improved functionality and transparency of the OSP system. All DOT bid opportunities, including DOTs horizontal construction bids, and Questions and Answers have fully transitioned to OSP. Where can I view the external bidding opportunities, such as state agencies with delegated authority, municipalities and quasi-agencies? Visit the All Solicitations Landing Page on our website by clicking HERE. How do I submit bids in OSP? To bid in OSP, bidders will need to be registered in the OSP system. Login credentials are required for bidders to gain login access to the RI OSP system for the ability to respond to OSP bid opportunities and certify questions as prompted during the electronic bid response process. Learn how to register, navigate the website and respond to a bid at the Vendor Training Center by clicking HERE. OSP Registration Where and when can I register? Vendors and Bidders can self-register at any time. Go to the OSP registration page. What is the difference between Soft and Full Registration? Soft registration requires minimal information and will grant immediate access to review solicitation opportunities and respond to bid postings. Full registration is complete upon using your login to access the WebProcure log in page and upload your IRS W-9 Form. This must be completed before a vendor can be awarded a contract or receive payment from the State of Rhode Island. Can several staff be registered under the organization’s account? OSP allows the organization’s main contact to grant access and allocate chosen permissions to multiple staff. Why did I receive an error message that the FEIN (Tax Id) already exists in the system? The organization is already registered. The Help Desk can assist you to become registered under your oganization, Contact WebProcure Technical Support at 1-866-889-8533 or suppliersupport@proactisservicedesk.com OSP Bid Board Opportunities What is the OSP Bid Board? The OSP Bid Board is an electronic, web-based resource point for Bidders to view and respond to current, active bidding opportunities that are available with the State. Do I need to be registered in OSP to see Bids posted on the Bid Board? The OSP Bid Board is open to public viewing. No registration is required. Learn how to register, navigate the website and respond to a bid at the Vendor Training Center by clicking HERE. Do I need to be registered to respond to bid opportunities posted on the Bid Board? Bidders must have a soft registration to respond to open bidding opportunities. How can I access the OSP Bid Board? To access the OSP Bid Board click on the Bidding Opportunities icon located on the ridop.ri.gov home page. How can I receive OSP Bid Board opportunity notifications? Bidders must have a soft registration in OSP and select relevant UNSPSC codes for notifications. Open Enrollments (OEs) What are Open Enrollments? Active Open Enrollments (OEs) opportunities are posted to the OSP Bid Board. OEs have replaced the formerly posted Continuous Recruitments in the RIVIP system. Unlike traditional bids that have one bid opening at one specific date and time, OEs allow for bid submissions, review, and bid awards that are synchronized to a specified sequence of bid opening periods that occur over a span of time (typically over two to three years). OSP Login, Help Desk and Technical Support How can I log in to the OSP system? Go to OSP Login page. How do I find or reset my OSP login or password? Contact WebProcure Technical Support at 1-866-889-8533 or suppliersupport@proactisservicedesk.com What if my organization is already registered and I can’t create a login? Contact WebProcure Technical Support at 1-866-889-8533 or suppliersupport@proactisservicedesk.com Who do I contact for OSP technical support? In the event you have questions or require technical support for the OSP system you can get help in two ways: Live, telephone Customer Support – Is available to all Bidders from 8 AM to 8 PM ET, Weekdays, Monday through Friday by calling, toll-free, 1-866-889-8533 Email Support – A Bidder can submit any question or issue they have to get support by sending an email to suppliersupport@proactisservicedesk.com